Refund Policy

01All Sales Are Final

All sales on LiquidBoosts are final once your purchase has been delivered and accepted. Because credentials and digital goods can be used the moment they are delivered, we do not offer refunds for change of mind, accidental purchases, or goods you have already used.

You are still protected before and around delivery: an order that cannot be fulfilled is refunded automatically and in full, and a delivery that is missing, invalid, or materially not as described is eligible for a refund under the rules below.

02When You Are Eligible for a Refund

You are eligible for a refund if:

• the order was not delivered within the delivery time stated in the listing;
• the login or access credentials provided were incorrect or invalid, and the seller did not resolve the issue;
• the account or item is materially not as described — for example, the wrong contents, level, or quantity;
• an account you purchased was compromised through no fault of your own, after you followed the security steps below.

Report problems promptly — generally within 48 hours of delivery — and do not confirm delivery on an order you believe is defective. Where we verify the issue, you will receive a replacement or a refund.

03When You Are Not Eligible

You are not eligible for a refund if:

• you purchased the account or item by mistake and it has already been delivered;
• the item was not as described, but you have already changed the credentials, used or played on the account, or otherwise modified it;
• an account was compromised because of your own actions or because you did not secure it as described below;
• you are requesting a refund for change of mind or because you no longer want a delivered digital good.

04Securing Your Purchase

After receiving an account, secure it immediately — this protects both you and your eligibility for a refund. As soon as an account is delivered you should:

• change both the game password and, where possible, the associated email password;
• enable two-factor authentication wherever the game or platform supports it;
• claim ownership by updating recovery details to your own, where the game allows;
• never share your credentials with anyone after purchase.

If an account is compromised because these steps were not taken, the purchase is no longer eligible for a refund.

05How to Request a Refund

Start with the seller. Open your order's chat and describe the problem — most issues are resolved fastest directly with the seller, who can also offer a replacement or a store-credit refund. If you and the seller cannot reach a resolution, contact LiquidBoosts support through the live chat on this site or our official Discord community, with your order number and any relevant screenshots or error messages. Our team will review the situation and take action accordingly.

06How Refunds Are Issued

Approved refunds are issued to your LiquidBoosts store credit by default. Store credit is added to your account instantly, never expires, and can be spent on any future order with no extra charge.

Refunds to your original payment method are available on request. Card refunds are processed through our payment provider and typically arrive within 7 days, and may exclude non-refundable payment-processing fees. Refunds may be full or partial depending on what was affected.

07Automatic Refunds

If a listing sells out while your payment is completing, or a payment is captured twice for the same order, the affected charge is refunded automatically and in full — you do not need to do anything.

08Chargebacks

If you believe a charge is wrong, contact the seller and then our support before disputing it with your bank — genuine problems are almost always resolved faster with us. Filing a chargeback instead of using our support process may result in your account being suspended while the dispute is investigated, and we respond to disputes with delivery and transaction evidence. Chargebacks filed on purchases you received as described are treated as fraud under our Terms of Service.

09Policy Abuse

Refund protections exist to keep the marketplace fair. False claims, serial refund requests, or using a delivered good and then demanding a refund will result in refusal of the request and may lead to account suspension.